STACS 100 systems can be upgraded to support most software capabilities of the STACS 200. Existing customers will be contacted to coordinate STACS 100 firmware upgrades. All units sold after January 2011 can be upgraded remotely. Older units may require factory service for upgrades. STACS 100 units are not required to be upgraded and can be operated with existing firmware for the foreseeable future.
Technical queries about the STACS 200 hardware and software may be directed to lifetime support at 480-626-2318 or firstname.lastname@example.org.